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How to Make a Complaint

QuestGates is committed to providing exceptional customer service at all times.

If you are dissatisfied with the service that you have received and wish to make a complaint, please contact our Customer Services team on the details provided below:

customerservices@questgates.co.uk

0121 794 3181

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Customer Services
QuestGates Ltd
11A The Wharf
16 Bridge Street,
Birmingham
B1 2JS

We welcome feedback to help us to continually improve our customer experience. Please let us know how you felt about the way that QuestGates managed your claim, whether you consider we have delivered great service or where you feel that we could have done things better.

All feedback is overseen by our independent Customer Services team who will review and respond to your comments.